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Protect yourself and others: take precautions against COVID-19.

Practice proper hand-washing and use hand sanitizer if soap and water are not available. Maintain a six (6) foot distance from others and avoid large gatherings when possible. Avoid touching the face or shaking hands. Disinfect frequently-touched surfaces such as doorknobs and handrails. Stay home if you are sick.

For more information, visit http://www.cdc.gov/

Utilities

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We are happy to provide information about Utilities in Locust Grove. Please contact us for additional information.

View Consumer Confidence Reports


 

Utility Bill Payment

Pay by Phone

Phone payments by VISA and MasterCard can be made at a fee of $2.50 per transaction at (770) 957-5043.

In Person

We offer a drop box in front of City Hall that is checked daily at 8:00am. You may also come into city hall to make a payment at 3644 Highway 42, Locust Grove, GA 30248.

Online

Avoid late charges by paying online with online bill management and payment. Please be patient as we are still working with our software vendor for a system-wide upgrade to allow all types of bill management and payment. There is a $1.25 convenience fee for online bill payments that is charged by the vendor. We accept credit/debit cards for Visa and MasterCard (sorry no Discover or American Express).


Due Dates

Bills are due on the 15th of the month (or by 8:00am of the next business day). Late fees will be assessed on the morning of the next business day of 10%. All sums must be paid by the 19th to avoid disconnection and additional fees on the 20th. There is a disconnect/reconnection fee of $50.00. See payment options above.

Note: if making a payment in person, it is highly recommended to be in City Hall within the first 10 - 15 minutes of opening, as once all outstanding payments are posted from the prior evening, there is no guarantee of service disruption and/or additional fees.


Rate Increase

Effective every July 1 and January 1, our rates increase 2% across the board on water and sanitary sewer. New rates in the August/February billing will show the new rates, including the rates for larger meters of commercial customers. Rates adjust automatically account for inflation and cover costs of expansion and repairs to the system. In late 2019, the Council voted to keep rates steady with 2019 rates through July 2020.


Water Conservation and Drought Information


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